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Frequently Asked Questions

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Frequently Asked Questions


  • How do I write a guest review about a hotel?

    There are two simple ways to submit your review, via mobile or web.
    1) After Your Stay finish you will get a link, click it to write a review.
    2) Select the Hotel booking, click on "Manage Booking" and then click on "write a review" button.

  • What all should I cover in my review?

    Your invaluable review can have the following points. A title that encompasses your experience, a detailed review of the hotel, service and facilities, some tips to fellow travelers. Rating points on a scale of 1 to 5 for Value for money, staff service quality, food and beverages at the hotel restaurant, cleanliness, location and amenities.

  • Who writes the guest reviews and where can I read reviews submitted by other guests?

    Customers who have booked a hotel through Goibibo can only share their experiences regarding their stay via "write a review" for that booking.
    Open any hotel details page on the goibibo App and or web page and scroll to the bottom, a wealth of information awaits you.

  • Does Goibibo share my personal information?

    Absolutely not. We do not share your personal information

  • How will the data I submit be used?

    Review data submitted will be used in the hotel review window. Reviews once submitted become the sole property of Affordable hotels and Resorts Pvt Ltd and used in any way deemed fit but always within legal framework of the jurisdiction permitting.

  • How can I delete my Review?

    If you want to delete a review you have already submitted, please submit a request through our 24×7 customer support so that we can assist you:

  • What is the validity of promocodes?

    Promocodes are valid for limited period and the specific details are mentioned in the Terms & Conditions of the promocode itself.

  • Where can I find the latest promocodes on the website

    To find the latest promocode on the website, go to Offers & Promotions Section of website.

  • Will I receive any notification via message whenever Goibibo release's new promocodes?

    No. There are no prior information for release of any new promocode. However, as soon as it is launched notifications are sent to our existing customers's emails.

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